Upgrade existing Lync/Skype QoE data to Skype for Business 2019

Skype for Business 2019 is the latest and greatest on-premises UC product from Microsoft, and if you are deploying it in an existing environment as part of your journey to the cloud you may have some legacy call data in your Lync 2013 or Skype for Business 2015 servers. In this guide, we take a look at how to import that existing data into our new Skype for Business 2019 deployment.

Why should I do this?

[Keep reading] “Upgrade existing Lync/Skype QoE data to Skype for Business 2019”

Inheritance in Office 365 Tenant Dial Plans

For those looking to leverage the Phone System capability in Office 365 with Skype for Business or Microsoft Teams, the introduction of Tenant Dial Plans was a welcome addition to the feature set.  Essentially, a Tenant Dial Plan allows organisations to write their own rules about how phone numbers work in their business, most commonly used to facilitate short-dialing, such as a 4- or 5-digit extension dialing plan.  If you’re not familiar with Tenant Dial Plans, the Microsoft Docs page is a great place to start:

Microsoft Docs: What are Dial Plans?[Keep reading] “Inheritance in Office 365 Tenant Dial Plans”

Skype for Business with a non-default SQL Server port

Today, security is more important than ever. Because of this, system administrators are constantly working to ensure their environments are as secure as they can be. Skype for Business Server and SQL Server are no exception, and some administrators immediately go to work changing SQL’s default ports after installing a new instance.

Is this supported?

Yes – running SQL server on non-default (1433) ports is supported by both Microsoft support, and Skype for Business server (both 2015 and 2019).… [Keep reading] “Skype for Business with a non-default SQL Server port”

Microsoft Teams and IOT controled Robotics — The IOT device

This is the third installment of a four part series on using Microsoft Teams and Azure services to collaborate with machines and devices. In the previous posts, I described how Teams and the Azure BOT services work to send commands to the IoT device attached to the RoboRaptor. This post will describe the IoT hardware and connection on the RoboRaptor to the MXCHIP.

To recap, Teams messages are sent from the Teams user interface to our Azure BOT for analysis.… [Keep reading] “Microsoft Teams and IOT controled Robotics — The IOT device”

Microsoft Teams and IOT controled Robotics — The BOT

Part 2 of 4 series into Teams Controlled Robotics

Part 1 https://blog.kloud.com.au/2019/03/06/intelligent-man-to-machine-collaboration-with-microsoft-teams-robo-raptor/

Microsoft Teams is an excellent collaboration tool with person to person communication workloads like, Messaging, Voice and Video collaboration. Microsoft Teams can also use Microsoft AI and cognitive services to collaborate with machines and devices. The Azure suite of services allows person to machine control, remote diagnostics and telemetrics analytics of internet connected devices.

To demonstrate how Microsoft Teams can control remote robotics, I have created a fun project that allows Teams to manage a RoboRaptor through Teams natural language messages.… [Keep reading] “Microsoft Teams and IOT controled Robotics — The BOT”

Intelligent Man to Machine collaboration with Microsoft TEAMS. -Robo Raptor

Microsoft Teams is excellent collaboration tool with person to person communication workloads like, Messaging, Voice and Video collaboration. Microsoft Teams can also use Microsoft AI and cognitive services to collaborate with machines and devices. Together with the large suite of Azure services that allows me to call Azure apps to orchestrate  person to machine control, remote diagnostics and telemetrics analytics of internet connected devices.

My Teams BOT  is set up as a personal assistant that  manages communications between several of my projects.… [Keep reading] “Intelligent Man to Machine collaboration with Microsoft TEAMS. -Robo Raptor”

Skype for Business Standard Edition – Unable to failback once DR is invoked

During the process of “Invoke-CsPoolFailover” the process changes the “PoolState” of the primary server from Active to FailedOver state, if this is not addressed after the restoration of the primary server the failback will not work.

Figure 1: Primary Server FailedOver State

In order to failback the pool back to the primary server the “PoolState” will need to be set back to Active. This can be done by running the following command:

PS C:\Set-CsRegistrarConfiguration -Identity “Service:Registrar:primaryfe.testdomain.com.au”[Keep reading] “Skype for Business Standard Edition – Unable to failback once DR is invoked”

DR Failover for Skype for Business Standard Edition

The article takes you through step by step of carrying out both health check and invoking disaster recovery (DR) a standard edition environment. The diagram below shows the layout of the environment where the DR was carried out on:

Figure 1 – Environment Overview

Before proceeding to test DR you need to make sure the appropriate registrar information is available/configured in the environment otherwise you will get the following error during Pool Failover process:

Please check that the pool <Prod_S4B> is healthy as conditions such as high CPU, low available memory
 or any disabled services can delay (or in some cases result in unsuccessful) fail over operations.… [Keep reading] “DR Failover for Skype for Business Standard Edition”

Transferring Individual Transformation Table between two Sonus Gateways

Quick Hack for Transferring Sonus Transformation Table between two Sonus gateways

Recently I been working on migration of users from an aging Cisco platform to Skype for Business 2015 on premise platform.

Customer has two Sonus 2000 Voice Gateways connected to Enterprise grade SIP trunks providing an Active-Active connection for inbound calls.

Both gateways are connected to CUCM via SIP using 5060 as below:

Note: To meet Disaster Recovery requirements for the Business they had their Datacentre 50km+ from each other.… [Keep reading] “Transferring Individual Transformation Table between two Sonus Gateways”

TLS 1.0 no longer supported in Office 365

Today’s the day. You can mark this one in your Outlook calendars – from October 31st 2018, TLS 1.0 is no longer supported in Office 365.

What does this mean? Well, if you’re using older versions of office, Lync Phone Edition handsets, or an older OS and you run into an issue connecting to the service, Office 365 support will no longer be able to help if the device does not support at least TLS 1.2

This does not mean that your older devices and programs will suddenly stop working.… [Keep reading] “TLS 1.0 no longer supported in Office 365”