Cloud and the rate of Change Management

15th of April, 2016 / / 1 Comment

At Kloud we get incredible opportunities to partner with organisations who are global leaders in their particular industry.

Listening to and observing one of our established clients inspired me to write about their approach to change management in the cloud around the SaaS model.

Let’s start by telling you a quick story about bubble wrap.

Bubble wrap has taken a very different journey to what it was originally intended for. It was meant to be used as wall paper.… [Keep reading] “Cloud and the rate of Change Management”

The Consumption-based Service Management Model

6th of April, 2016 / / 3 Comments

One question all organisations should be asking themselves is what happens to traditional managed services models once we shift towards cloud computing?

In the past, managed service providers would tell you why, what and how they deliver service management so it will provide value to your organisation. The end result would likely be a fixed term service management model.

Technology has always been a fast-pace landscape which has made the delivery of long term value to customers out of service management agreements challenging.… [Keep reading] “The Consumption-based Service Management Model”

Kloud Solutions named as Microsoft Australia Partner Awards finalist in four categories!

10th of August, 2015 / / No Comments

MELBOURNE, VICTORIA – 10 August, 2015 – Today, Kloud Solutions proudly announced it has been named a finalistin four categories in the 2015 Microsoft Australian Partner Awards (MAPA):

  • Cloud Productivity
  • Cloud Platform
  • Managed Service
  • Social Enterprise

Earlier this year, Kloud won Cloud Productivity Partner of the Year and was recognised as a finalist for Enterprise Mobility Suite Partner of the Year at Microsoft’s Worldwide Partner Conference in Orlando, Florida.

Kloud’s managing director Nicki Bowers is proud of the recognition, saying it is representative of the way customers entrust Kloud with their journey to the cloud.… [Keep reading] “Kloud Solutions named as Microsoft Australia Partner Awards finalist in four categories!”

Mobile platform increases productivity for integrated services company

25th of August, 2014 / / No Comments

Customer Overview
Spotless Group is an Australian owned, managed and operated provider of integrated facility management services. With operations across Australia and New Zealand, the Group’s 33,000 employees deliver millions of service hours a year across hundreds of specialist services to industry sectors including:

  • Health
  • Education
  • Leisure, Sport and Entertainment
  • Defence
  • Government
  • Resources
  • Business and Industry (AU) (NZ)
  • Laundries

Business Situation
Spotless service workers and supervisors (employees and sub-contractors) generally work at customer locations rather than offices.… [Keep reading] “Mobile platform increases productivity for integrated services company”