AzureRecoveryServicesVault

Quick Intro to Azure Backup Explorer

10th of February, 2020 / / No Comments
Here’s what you need to know about Azure Backup Explorer which has been released in public preview as of 5th Feb 2020.

What is Azure Backup Explorer?

  • It’s currently available for use with Azure Virtual Machines
  • A single pane of glass for monitoring backups of your Azure Virtual Machines
  • Removes complexity and manpower associated with monitoring backups using Azure Log Analytics Workspaces

How do I access it?

TLDR = Azure Portal > any RSV > Overview > Backup Explorer
  1. Login to https://portal.azure.com
… [Keep reading] “Quick Intro to Azure Backup Explorer”

Remove/Modify Specific AWS Tags from the Environment- PowerShell

12th of September, 2018 / / 1 Comment

Why use TAGs

To help you manage your instances, images, and other Amazon EC2 resources, you can optionally assign your own metadata to each resource in the form of tags. This topic describes tags and shows you how to create them.

(Ref: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/Using_Tags.html)

Problem :

Sometimes tags are applied in environments prior to developing a tagging strategy. The problem in exponentially increased with the size of the environment and the number of users creating resources.… [Keep reading] “Remove/Modify Specific AWS Tags from the Environment- PowerShell”

IT Service Management (ITSM) – Continual Service Improvement (CSI)Process and Approach

29th of June, 2018 / / No Comments

Continual Service Improvement (CSI) Process

To define specific initiatives aimed at improving services and processes, based on the results of service reviews and process evaluations. The resulting initiatives are either internal initiatives pursued by the service provider on his own behalf, or initiatives which require the customer’s cooperation. (from ITIL).

Continual Service Improvement (CSI) Purpose, Goals and Objectives

  • Continually align IT services to changing business needs
  • Identify and implement improvements throughout the service life cycle
  • Determine what to measure, why to measure it and define successful outcomes
  • Implement processes with clearly defined goals, objectives and measures
  • Review service level achievement results
  • Ensure quality management methods are used

Continual-Service-Improvement.png

Continual Service Improvement (CSI) Values

  • Enables continuous monitoring and feedback through all life cycle stages
  • Sets targets for improvement
  • Calculates Return on Investment (ROI)
  • Calculates Value on Investment (VOI)

Business Value of Measurement

Consider the following factors when measuring process or service efficiency.… [Keep reading] “IT Service Management (ITSM) – Continual Service Improvement (CSI)Process and Approach”

Standard Operational Checks for IT Service Management Processes – Once Implemented

10th of June, 2018 / / No Comments

Why Operational Process Checks are Required in Service Management?

  • In order to sustain and measure how effectively we are executing our processes, we require to have process operational checks once implemented.
  • This will allow us to identify inefficiencies and subsequently to improve the current Service Management processes.
  • These checks will also provide input into Continual Service Improvement (CSI) Programme.

checklist.jpg

Operational Checks for Service Management Processes – Once Implemented

Ops checks SM.jpg

Standard Guidelines

  • The operational process checks will be managed by IT Service Management
  • Through process governance meetings, agreement can be established on who will update a section of a process or the whole document.
… [Keep reading] “Standard Operational Checks for IT Service Management Processes – Once Implemented”