The Consumption-based Service Management Model

One question all organisations should be asking themselves is what happens to traditional managed services models once we shift towards cloud computing?

In the past, managed service providers would tell you why, what and how they deliver service management so it will provide value to your organisation. The end result would likely be a fixed term service management model.

Technology has always been a fast-pace landscape which has made the delivery of long term value to customers out of service management agreements challenging.… [Keep reading] “The Consumption-based Service Management Model”