Come Together: The BA and UX Unicorns

24th of February, 2020 / / No Comments

Welcome to 2020. Yes indeed, we’re at the very top of the new year, where going back to work as a consultant, with bright ideas and an invigorated sense of purpose, may seem challenging when we’re met with the ongoing challenges from pre-existing engagements prior to the holiday break. How can we negate these habitual thoughts of ‘business-as-usual’ and look upon our work moving forward with fresh eyes and perspective? Arguably there is no better time to do this than at the top of the year.… [Keep reading] “Come Together: The BA and UX Unicorns”

User Psychology and Experience

11th of October, 2018 / / No Comments

Often times when designing a product or solution for a customer, in planning and concept development, we might consider the user experience to be one of two (or both) things:

  1. User feedback regarding their interaction with their technological environment/platforms
  2. The experience the user is likely to have with given technology based on various factors that contribute to delivering that technology to them; presentation, training, accessibility, necessity, intuitiveness, just to name a few.

These factors are not solely focused on the user and their role in the human – technology interaction process, but also their experience of dealing with us as solution providers.… [Keep reading] “User Psychology and Experience”

Kicking Things Off – Writing the Right SOW

12th of September, 2018 / / 1 Comment

It’s one thing to convert a conversation around a broad scope of work into a well-defined and articulated, 3 to 4-page proposal (sometimes 20 +, depending on whose template you’re using), it’s another thing for a client or customer to read through this document, often, multiple times due to a review and response cycle, before finally agreeing to it.

Most don’t enjoy this process. Client stakeholders usually look for a few key things when it comes to the SOW: price, time (hours) and key dates.… [Keep reading] “Kicking Things Off – Writing the Right SOW”

SharePoint Integration for Health Care eLearning – Moving LMS to the Cloud

21st of August, 2018 / / No Comments

Health care systems often face challenges in the way of being unkept and unmaintained or managed by too many without consistency in content and harbouring outdated resources. A lot of these legacy training and development systems also wear the pain of constant record churning without a supportable record management system. With the accrual of these records over time forming a ‘Big Data concern’, modernising these eLearning platforms may be the right call to action for medical professionals and researchers.… [Keep reading] “SharePoint Integration for Health Care eLearning – Moving LMS to the Cloud”

The Present [and Future] Landscape of Data Migrations

17th of August, 2018 / / 1 Comment

A rite of passage for the majority of us in the tech consultancy world is being a part of a medium to large scale data migration at some stage in our careers. No, I don’t mean dragging files from a PC to a USB drive, though this may have very well factored into the equation for some us. What I’m referencing is a planned piece of work where the objective is to move an entire data set from a legacy storage system to a target storage.… [Keep reading] “The Present [and Future] Landscape of Data Migrations”

Psychodynamics Revisited: Data Privacy

27th of July, 2018 / / 1 Comment

business camera coffee connection
How many of you, between waking up and your first cup of hot, caffeinated beverage, told the world something about yourselves online? Whether it be a social media status update, an Instagram photo or story post or even a tweak to your personal profile on LinkedIn. Maybe, yes, maybe no, although I would hedge my bets that you’ve at least checked your notifications, emails or had a scroll through the newsfeed.
Another way to view this question would be: how many of you interacted with the internet in some way since waking up?… [Keep reading] “Psychodynamics Revisited: Data Privacy”

Branding the Consultant: what can I do versus where can I add the most value?

19th of July, 2018 / / No Comments

Engaging new and potentially challenging clients can always be daunting, particularly when an expectation has been set as to what role you will play as a part of a team. Whether consulting and road-mapping potential outcomes and future work, to delivering a full project. In my time working with Kloud, the broader sense of the term ‘consultant’ appears to be at an all-time high in terms of what it means to the professional marketplace. I view today’s Business Consultant as someone who guides an individual stakeholder or group, based on engaging and understanding given circumstances or a proposed business case, to help make decisions on adopting a specific direction – one which is considered the most appropriate or in their best interest.… [Keep reading] “Branding the Consultant: what can I do versus where can I add the most value?”

Psychodynamics: Are We Smarter Than The Device?

29th of November, 2017 / / No Comments

PhonePeople

How did you know about this blog post?

It’s likely that you were notified by your smartphone or device, the notification itself as a part of trundle that you’re figuratively swiping left in-between email reminders about upcoming events and direct messages from your favourite social media. Or you were trawling your usual network feeds for updates to catch your attention.
Now if you were to time the window in which you check your smart device again for notifications, new messages or general updates, I’d bet that this window would be within a minute or just outside of it, and would require no prompting whatsoever… much like, say, breathing?… [Keep reading] “Psychodynamics: Are We Smarter Than The Device?”