Creating an Enterprise-Wide Cloud Strategy – Considerations & Benefits

What is a strategy?

Click-cloud-icon
“a plan of action designed to achieve a long-term or overall aim”. A Strategy involves setting goals, determining actions to achieve the goals, and mobilising limited resources to execute the actions.
A good Cloud Strategy is…

  • Specific
  • Timely
  • Prioritised
  • Actionable
  • Tailored

Note – A strategy is different to organisations requirements, which can change over a period of time.
Best practice is to define your strategy is to maximise the benefits you achieve.[Keep reading] “Creating an Enterprise-Wide Cloud Strategy – Considerations & Benefits”

Creating an Enterprise-Wide Cloud Strategy – Considerations & Benefits

What is a strategy?

Click-cloud-icon

“a plan of action designed to achieve a long-term or overall aim”. A Strategy involves setting goals, determining actions to achieve the goals, and mobilising limited resources to execute the actions.

A good Cloud Strategy is…

  • Specific
  • Timely
  • Prioritised
  • Actionable
  • Tailored

Note – A strategy is different to organisations requirements, which can change over a period of time.

Best practice is to define your strategy is to maximise the benefits you achieve.[Keep reading] “Creating an Enterprise-Wide Cloud Strategy – Considerations & Benefits”

IT Service Management (ITSM) – Process Maturity Evaluation

ITSM Process Maturity Evaluation

Why are we doing this?

It is useful to measure Service Management process maturity for a number of reasons:

  • To understand the strengths and weaknesses of existing processes.
  • As a guide to planning continual process improvement.
  • As a mechanism to measure the impact of process improvement activities.

What is it?

The Process Maturity Evaluation is a method of assessing the current state of Service Management processes and procedures, it needs to:

  • Have the right balance between detail and effort.
[Keep reading] “IT Service Management (ITSM) – Process Maturity Evaluation”