SailPoint IdentityNow Access Requests for Roles or Applications usually require approvals which are configured on the associated Role or Application. The Approval could be by the Role/Application Owner, a Governance Group or the Requestor’s Manager. However for reminders and escalation policies the configuration is only available to be retrieved and set via the API. The SailPoint Identity Now api/v2/org API is used to configure these Global Reminders and Escalation Policies.
This post details how to get the configuration of your IdentityNow Org along with updating the the Global Reminders and Escalation Policies.… [Keep reading] “Get/Update SailPoint IdentityNow Global Reminders and Escalation Policies”