Switching Between Office 365 Plans

​One of the challenges with earlier versions of Office 365 was the inability to switch plans.  Once you set up a tenant, there were certain aspects of the tenant which could not be changed.  For example, if you set up a small business tenant with 10 users, you could not increase the size of the tenant beyond the 25 user limit.  There was no way to convert a small business tenant into an enterprise tenant.  This meant that a small business growing rapidly might exceed the capacity of its Office 365 tenant.

The good news is that it is now possible to switch between Office 365 plans to accommodate customer’s needs.  You can switch from one Office 365 subscription to another in the same service family or in a different service family.  

There are two ways to switch Office 365 plans:

1) Manual switch

2) Using the Switch Plan Wizard

You cannot use the Switch plans wizard if your subscription has more than 300 users. To access the Switch plans wizard, you need to be a global admin for Office 365.

 Plans eligible for the Switch plans wizard

Any plan that isn’t in the Plans eligible for the Switch plans wizard list can be switched “manually.”

Switching plans manually involves purchasing a new plan, reassigning the licenses, and then cancelling your old plan.  You cannot switch back to your old plan after you switch to a plan in a different service family.

If you are interested in switching your Office 365 plan, please contact Kloud Solutions using the following URL:

http://www.kloud.com.au/contact-us/